Do You Have Online Business Footprints?
Determining what makes your business tick shouldn’t be all that hard to figure out.
Whether you’ve run a business for a few decades or just a few years, you undoubtedly know (at least you certainly should) how much of an impact the Internet has made on the business world over the last couples of decades.
With that being the case, how far do your online footprints extend as a business owner?
If the answer to that question is not very far, what do you plan on doing about that?
If the answer there is nothing or not much, you could be missing out on a literal world of opportunities.
Don’t Negate All the Web Has to Offer
For your business to receive the most opportunities to grow, there are a number of important tasks you can’t overlook.
These would include:
- Your website – In today’s digital world, having a solid website is nothing less than a necessity for many business owners. When your website consists of organization, worthwhile content, images and videos that show the positive side of people, and social media connections, you have so much to work with. Organizing your website, whereby consumers can easily surf the site for downloading, purchases and more, is a great way to draw more business in your direction. Whether a company like tradebit.com or countless others, the idea of a website is to make it simple to navigate. If you don’t have such a site, one that can easily be visited and viewed, you run the risk of turning off consumers and their wallets or purses;
- Customer service – As good as your customer is (at least that is hopefully the case), could it be even better? If the answer to that question is yes, then make that a goal for the second half of this year and the years to come. Most business owners know that they truly are only as good as their customer service efforts. Great customer service typically translates into not only retaining current customers, but gaining new ones. Lukewarm or bad customer service usually results in customers going elsewhere for their products and/or services. As part of your customer service initiatives, simple things like making sure your company’s contact information is easy to locate on your website is not something to be taken for granted. Also, when you do receives questions, inquiries, complaints etc. from consumers, don’t wait to answer them. A quick response is always best, even if you don’t have an immediate answer to give them. By demonstrating the importance you place upon them, your business will more times than not receive positive recommendations from the bulk of consumers you come in contact with;
- Social connections – While some business owners seem to go out of their way in steering clear of social media, many others do just the opposite. The latter group of individuals knows how important social networking is to the overall health of their businesses. For example, if you run a hair salon, you likely have other competition right in the town you call home. With that being the case, what you do in order to distance yourself from the competition oftentimes revolves around how well you use social media and the Internet in general. If you truly want to make an impact use social sites like Facebook, LinkedIn, Twitter, Snapchat, Instagram and more to highlight what your salon offers, showing why it is a cut above the rest. In doing so, you attract attention to the countless people who may be flipping back-and-forth on who takes care of their hair and other such needs. Use relative hashtags (#salon, #haircut, #hairstyles, #manicures, #pedicures and the like) when turning to social media to engage consumers.
At the end of the day, saving money and increasing your online productivity proves to be a pair of tasks you never want to overlook.
Remember, the Internet is not going anywhere, so you need to have online business footprints to keep pushing forward.
In the event your online footprints have been hard to follow as of late, make sure you leave a bigger and more worthwhile impression with consumers from here on out.